Why conversion rate optimization matters

Digital Marketing 2 min 11 Oct 2016
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Looking busy on social or flooding a site with traffic is not the same as converting visitors into customers.

The biggest myth about conversion rate is that it rises just because you are strong on social or your site gets lots of traffic. Many startups look successful online yet never get the audience to buy. Big social budgets, ads, and SEO can deliver visitors. What matters is selling something and turning that spend into money.

Start with a realistic goal. Do not compare a six-month startup to Facebook. Set thoughtful targets. The definition of conversion rate is shared; the tactics to lift it must fit your business. Here are seven tips for a digital plan that improves conversions.

One goal is enough. Give the site a single primary purpose and break it into achievable targets. Design each landing page for one of those targets.

Draw an outline. Map the full sales plan, including ad budget, return on investment per product, last month’s organic traffic, leads won, positive and negative mentions, and the mix of mobile versus desktop users.

Define customer personality. Build an empathy map yourself, or use tools like Typeform and Qualaroo to ask visitors questions while they browse.

Cut distractions. Irrelevant ads during the path to purchase make people bounce. Prefer clean layouts.

Simplify forms. If someone will not buy, collecting name, surname, and job title helps little. The most useful field is often an email for marketing. An email box and a button can be enough.

Retarget. Do not expect a first-time visitor to subscribe or purchase immediately. Use cookies so later campaigns can bring them back.

Keep checkout transparent. Surprise fees or “free” shipping that suddenly costs money break trust. Be clear at every step.

Oğuzhan Koçaklı

I have worked professionally in marketing, gaming and blockchain since 2015. I have helped create and carry out marketing strategies for many major brands. These days I work on mobile games and blockchain integration for games. AI has been my hobby for many years.

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